Return Policy

Returns, Exchanges, and Refunds : 

Labelkraft primarily manufactures and supplies customized, made-to-order, size-specific, and application-specific products based on Customer specifications, drawings, samples, or approvals. Accordingly, the Customer acknowledges and agrees to the following:

No Returns for Customized / Made-to-Order Goods All customized, printed, converted, slit, die-cut, or specially manufactured products are strictly non-returnable and non-refundable under any circumstances, as such goods are unique to the Customer and cannot be reused, resold, or repurposed.

No Returns for Customized / Made-to-Order Goods
All customized, printed, converted, slit, die-cut, or specially manufactured products are strictly non-returnable and non-refundable under any circumstances, as such goods are unique to the Customer and cannot be reused, resold, or repurposed.

Order Cancellation
Orders cannot be cancelled once production planning, material allocation, or manufacturing has commenced, whichever is earlier.

In case a cancellation is exceptionally accepted by Labelkraft in writing, the Customer shall be liable to pay all costs incurred till date, including but not limited to raw materials, processing, setup, plates, dies, tooling, design, testing, and overheads, plus reasonable margins.

Standard / Stock Items (If Any)
For non-custom, standard stock items (if supplied), returns may be considered solely at Labelkraft’s discretion and only if:

The goods are unused, unopened, and in original condition,
The return request is made in writing within 48 hours of delivery, and

Labelkraft provides prior written approval.
Any approved return shall be subject to inspection, restocking charges, and other deductions as decided by Labelkraft.

No Returns Due to Customer Error.
No return, replacement, or refund shall be accepted for:

Wrong size, specification, material, or quantity ordered by the Customer,
Change in Customer requirement after order confirmation,
Over-ordering or under-utilization by the Customer,
Minor variations within industry-accepted tolerances.
Defects or Non-ConformityIf a product is proven to be defective or not as per mutually approved specifications,

Labelkraft’s liability shall be strictly limited, at its sole discretion, to:
Repair, or
Replacement, or
Issuance of a credit note
In no case shall cash refund be mandatory or automatic.

Refunds (If Any)
Any refund, if approved by Labelkraft, shall be processed as per Labelkraft’s internal policies and timelines.
Refunds shall not include freight, logistics, handling, processing, testing, installation, or any other incidental charges.
Labelkraft reserves the right to adjust any approved refund against outstanding dues, if any.

Final Authority
The decision of Labelkraft in all matters relating to returns, cancellations, replacements, or refunds shall be final and binding on the Customer.

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